Topic: [VPS] Los Angeles Outage, September 24, 2012

On September 24, 2012 we experienced a spontaneous reboot of vps1.lax.us.smart-serv.net, After much research into the cause we have not been able to determine without a doubt what happened, what we do suspect is the server hit a bug within the kernel code, upon restart a new kernel was loaded, we are monitoring this new version for any symptoms of further issues.

We apologize for the inconvenience and are implementing a backup plan for this server. If further issues are discovered on this server we will put this plan into action to restore stability to this node.